What Is Customer Service?

It’s obvious that the employees at the Popeye’s Chicken on W. 38th street don’t know what customer service is.
Yesterday, I was craving for some waffles and chicken. Yeah, I know, crazy right?
Well, anyway, I figure the next best thing would be to get some chicken. So myself and two of my coworkers
went to Popeye’s. They both ordered. It was 11:46am. I was told that there wasn’t any more spicy chicken cooked.
And that it would be another 7 minutes before it was ready. I told them okay, that I would wait. At 12 noon
(that’s 14 minutes later) I went back to the counter to get my food. I was told that it would be another 10 minutes.
10 minutes later, the cook came around and told me that spicy chicken was up. I walked up to the counter at 12:10 and
Stood there without anyone acknowledging me until 12:15. I stood there for 5 minutes. Then when they finally acknowledged me
And gave me my food. There was no “sorry for your wait,” no, “next meal is on us,” absolutely nothing. And the manager was
Right there. I think I’m going to place a call to the corporate office and see what they have to say.